SHIPPING & DELIVERY

We want your Aurelia & Company order to arrive safely and without surprises. Here’s what you need to know about shipping, delivery, and tracking.

SHIPPING RATES

Free standard shipping on U.S. orders over $60.

For orders of $60 or less, shipping costs are calculated at checkout based on your delivery address and the available shipping options. You’ll see the shipping cost before completing your purchase.

ORDER PROCESSING

We typically prepare and ship orders within 1–2 business days.

Processing times exclude weekends and holidays. During busy shopping periods, seasonal promotions or product launches, processing may take a little longer. Once your order ships, you’ll receive a shipping confirmation email.

DELIVERY TIMES

Delivery times depend on your location and the shipping service used. Estimated delivery dates may be provided at checkout or through your shipment tracking information.

Delivery estimates are not guaranteed and may be affected by carrier delays, severe weather, or holidays.

TRACKING YOUR ORDER

When your order ships, we’ll email you a shipping confirmation with tracking information when available. You can use that information to follow your package until it arrives.

DAMAGED, MISSING OR INCORRECT ORDERS

Every order is carefully packaged to help ensure it arrives in excellent condition. If your order arrives damaged, contains an incorrect item or is missing something, please contact us as soon as possible.

Include your order number, a brief description of the issue, and photographs of any damaged products or packaging, if available. We’ll review the situation and work with you to resolve it.

If your tracking indicates that a package has been delivered but you haven’t received it, please contact us so we can help determine the next steps.

NEED ASSISTANCE?

Questions about shipping or an existing order? Contact us at hello@aureliaandcompany.com. We’re happy to help.